Sometimes, things happen, and you're just not able to make an event that you had planned. Not to worry, Spartan Race does allow you to defer your unused registration.
Please note that this process does NOT apply to holders of a Season Pass or Trifecta Pass.
THE DETAILS:
- The following Transfer Policy currently only applies to Spartan Race events in Australia and Fiji. We are not able to transfer a registration to another country.
- Race transfers close 5 days before the date of the event. No transfers or forwarding credit will be offered after this period. Races cannot be transferred once online registrations are closed.
- A transfer code cannot be used for a sold out event or after online registrations have closed. It is the individual's responsibility to register prior to the cutoff date and ensure the event is not sold out before using a transfer code.
- We cannot apply and/or refund a transfer coupon code after a transaction has been completed.
- Transfer codes are valid for 180 days from the date of issue.
THE PRICING:
- A transfer fee of AUD$20 applies when transferring any adult race registration. This is free for kids race transfers.
- When you transfer your credit to a new person, a code will be generated for the original ticket type price that was paid. Service fees, add ons/insurance and 3rd party fees are not included in this transfer credit.
- When using this credit, the new person is responsible for any difference in price between the new race entry fee and your original credit, regardless of race distance.
- No refunds or credits apply when using the credit on a lower-priced race.
- Total - Upon checking out, the charges reflected will include the credit from your original ticket price applied against the total of the new race entry fee. The remaining fees will include any remaining balance from your credit, racer insurance, any transfer fees if applicable, the processing fees, and any applicable taxes.
- Transferred race credit cannot be combined with any other transfer credits, coupons, offers, passes, volunteer credits, Brand Ambassador credits, or vouchers under any circumstances. Only one transfer code per ticket, per transaction can be used.
- Transfer credit is valid for a single use on a registration. Any deferment credit remaining after the new person signs up for the new event will be forfeited. It cannot be used for future events, racer insurance, or merchandise.
- Do to the unique nature of the Agoge, we are unable to offer a refund or future race credit under any circumstance.
Transfer Yourself To a New Race:
- Log into your Spartan Account.
- Note: Transfers can only be completed by the "Purchaser" of the ticket.
- Find the race you would like to transfer, click the 3 dots on the right, and click Switch To A Different Event.
- You will then be directed to a page that lists all the events we currently have open for registration. Use the "SEARCH EVENTS" box at the top to locate the event you want to transfer into.
- Select the new event.
- You will then be taken to a page that lists the event you are transferring INTO at the TOP and the event you are transferring OUT OF at the BOTTOM.
- Click "CHANGE" next to the event you are transferring OUT OF at the BOTTOM:
- Choose your desired time block (Elite, Age Group, or Open). Note, you will only be able to transfer into heats that are not sold out.
- Select your new preferred start time.
- Enter your initials for the new waiver.
- Click "Update Information" at the bottom.
- (PLEASE NOTE: You will see a notice that says "You haven't selected any tickets to change!" This notice will disappear once you click "UPDATE INFORMATION"):
- (PLEASE NOTE: You will see a notice that says "You haven't selected any tickets to change!" This notice will disappear once you click "UPDATE INFORMATION"):
- The charges for the change will appear. Enter your payment information.
- After completing the payment, you will be entered into the new race!
Transfer to a new person:
- Log into your Spartan Account.
- Note: Transfers can only be completed by the "Purchaser" of the ticket.
- Select the race you would like to transfer. Find the race you would like to transfer, click the 3 dots on the right and click Transfer Ticket
- Select Yes (Transfer this ticket)
- Enter the email address of the person you would like to transfer to.
- If you are transferring yourself you can enter your own email address.
- Please ensure there are no typos.
- You will then pay the AUD$20 transfer fee (including a service fee).
- Upon completing the payment, a confirmation email with the transfer race code will be sent to the email address you provided.
- They will use that code when signing up for their desired race in the coupon code section.
- Transfer codes are only valid for 180 days from the date issued
- They will be responsible for any difference in price and any processing/add-on fees (if applicable).
- Please note that if you are transferring from a sold-out event or start time, the new racer may not be able to register for the same race or start time. Transfer codes do not guarantee access to sold-out events and are subject to availability.
Should you experience any difficulty with your transfer, or have any questions, please email info@au.spartan.com
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