Can I transfer my ticket to a new person?

Sometimes, things happen, and you're just not able to make an event that you had planned on. Not to worry, Spartan Race does allow you to transfer your credit to a new person.

Please note that this process does NOT apply to holders of a Season Pass, Trifecta Pass, Triple Trifecta Pass, or Fiji Ultimate Pass.

THE DETAILS:

• The following Transfer Policy currently only applies to Spartan Race events in Australia and New Zealand. We are not able to transfer a registration to another country.
• No credits or transfers are permitted from any events prior to April 2022 including events originally scheduled for 2021.
• Race transfers close 5 days before the date of the event. No transfers or forwarding credit will be offered after this period. Races cannot be transferred once online registrations are closed.
• A transfer code cannot be used for a sold out event or after online registrations have closed. It is the individual's responsibility to register prior to the cutoff date and ensure the event is not sold out before using a transfer code.
• We cannot apply and/or refund a transfer coupon code after a transaction has been completed.
• Transfer codes are valid for 180 days from the date issued.

THE PRICING:

• A transfer fee of AUD$20 applies when transferring any adult race registration. This is free for kids race transfers.
• When you transfer your credit to a new person, a code will be generated for the original ticket type price that was paid. Service fees, add ons/insurance and 3rd party fees are not included in this transfer credit.
• When using this credit, the new person is responsible for any difference in price between the new race entry fee and your original credit, regardless of race distance.
• No refunds or credits apply when using the credit on a lower-priced race.
• Total - Upon checking out, the charges reflected will include the credit from your original ticket price applied against the total of the new race entry fee. The remaining fees will include any remaining balance from your credit, racer insurance, any transfer fees if applicable, the processing fees, and any applicable taxes. 
• Transferred race credit cannot be combined with any other transfer credits, coupons, offers, passes, volunteer credits, Street Team credits, or vouchers, under any circumstances. Only one transfer code per ticket, per transaction can be used.
• Transfer credit is valid for a single use on a registration. Any deferment credit remaining after the new person signs up for the new event will be forfeited. It cannot be used for future events, racer insurance, or merchandise.  
• Do to the unique nature of the Agoge, we are unable to offer a refund or future race credit under any circumstance.

Transfer to a new person

1. Log into your Spartan Tickets account (select "Have an account? in the top right corner).

2. Select the race you would like to transfer. Then click the gear on the right and click "Change Order". 

3. Select "Transfer ticket(s) to a friend"

4. Enter the email address for the person you would like to transfer to, or to your own email if you wish to retain this credit for yourself to use at another current event. Please ensure that the recipient's email is typed correctly. 

5. You will be prompted to pay any applicable transfer fees.

6. Upon completing the payment, the new recipient will receive a confirmation email with their race code. Transfer code is valid for 180 days from the date of issue.

7. They will use that code when signing up for their desired race in the promo code section.

8. They will be responsible for any difference in price, plus the new racer insurance and bag check fees.

9. You can change the recipient and send a new claim email to that recipient by going to your My Account page, clicking the "Ticket Claims" tab on the left side of the page. From here, click the "View Recipients" button. In the new window, click the "Change" link and enter in the new recipient's email address and click the "Resend emails for unclaimed tickets" button.

Should you experience any difficulty with your transfer, or have any questions, please email info@au.spartan.com