You decided to pre-register your friends or family members to come tackle the course with you, awesome! Here is what you need to know about signing up and claiming tickets.
How do I register?
- Find the race you want to sign up for on the Spartan Australia website.
- Select the number of tickets you would like to purchase. You can do this on the race registration page or in the Order Details panel.
- After selecting the total number of tickets, you will see the price reflected in the total, plus service fees. The total does not include add on fees or mandatory racer insurance, these are paid by the attendee when claiming their ticket.
- After entering your information, make sure to create a team! After entering your team name, you will have the option to invite your friends.
- To invite your team members, check the box that says, "Don't have all of your friend's information? Prepay for their entry and send them a claim link to complete their registration". Then enter each email address in the box. Please make sure the email addresses are correct or they will not receive the invite.
- Repeat Step 5, entering each individual's email address for each attendee.
- You will then complete the checkout by entering your credit card information.
*Tickets and wave times are NOT secured until each person has claimed their ticket. When prepaying for your team's tickets, please ensure that they claim them as soon as possible to avoid your preferred wave selling out.
To Claim The Pre-Paid Entries:
1.Your friends will receive an email to claim their ticket in their Spartan Tickets Account
2. Once logged in, any unclaimed tickets will show on your account:
3. Click "Claim Ticket"
4. Fill out your information on the ticket page, read and sign your waiver, pay for your mandatory racer insurance, and then click "Update" at the very bottom of the page.
Important: if you are being asked to pay full price, please DO NOT complete the ticket claim and contact firstname.lastname@example.org prior to confirming any payments.
If you sent a claim ticket to an incorrect email:
1. Log into your Spartan Tickets Account
2. From the navigation pane on the left, click on Ticket Claims:
3. Click on View Recipients for the race you have purchased:
4. In the new window, click on the Change link below to the email address you wish to change:
5. Once you have entered the correct email, close the window and click "Resend emails for unclaimed tickets":
Should you have any queries, please contact email@example.com